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Why are unattended payment systems used?

Unattended payment systems have become a very effective response to the need to improve the customer experience. They enable shoppers to make secure transactions autonomously, without the intervention of a service person, thus improving convenience and immediacy of service, anytime, anywhere.

From ITOS, we want to share with you the multiple uses and benefits of our IN20 payment terminal, Smart POS Android 11 with 5” HD multi-touch screen. It belongs to the latest generation of unattended terminals and is ideal for unattended payment applications, being able to integrate with any management software, creating simpler and more intuitive shopping experiences for the user in unattended environments.

In what environments can it be used?

To know which businesses you can turn into smart environments with the ITOS IN20, it is essential to know that it offers Ethernet and 4G connectivity, as well as allowing three types of reading: contactless (with card, digital wallet or weareable), chip and magnetic stripe. In addition, thanks to its lower camera, the terminal can read loyalty and discount cards by scanning barcodes and QR codes from mobile applications, providing benefits to customers and greater versatility in transactions. Thus, it perfectly fits any unattended payment need.

First of all, we can talk about their presence in vending machines, parking meters, hypermarket self-checkout counters or transport card machines, where it is already common to find this type of terminals that make cashless payments possible, reducing waiting times and offering different payment methods to the buyer.

On the other hand, the number of unattended payments is increasing in quick service restaurants where, through their kiosks, you will be able to select and pay for your order thanks to the visualization of the entire product menu.

At events, concerts and festivals, it will no longer be necessary to carry cash: with the IN20 and software integration, you will be able to recharge your event access wristband with tokens, reducing waiting time and making the experience more convenient. This is a clear example of how unattended payment can improve the experience at mass events.

Thanks to ATEX certification, in charge of authorizing the use of terminals in explosive atmospheres, our unattended solution is also in charging stations and service stations. This increases operational efficiency, reaching remote locations and expanding the possibilities of installing electric vehicle chargers that improve environmental impact. Ensuring unattended payment at these stations is crucial to their efficient operation.

And we could talk about many more environments! Such as self-service laundries, bicycle rental areas, sales totems in gyms or Click and Collect lockers. With the IN20, resistant to different weather conditions thanks to its IP65 degree of protection against dust and water and IK09 certification against shocks and falls, you can prepare your business for any situation.

Come see unattended payment in action

We will be able to discuss all this together at Secure Payments & Congress 2024, the payments industry congress par excellence. You can find us at stand number 19, where we will be happy to show you our unattended payment solution and many other terminals. We would like to introduce you to all the possible environments in which IN20 can be implemented to optimise your business.

Modernize your services and create a unique experience by easily integrating and implementing with ITOS.

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